Meet the team

Alex Swney - CEO

Alex is our CEO. Alex is responsible for championing our advocacy work and lobbying for the physical enhancement of the city.

Kirsten Shouler - Centre Manager

Kirsten's role is to help strengthen the relationship between Heart of the City and our members, and to deliver a range of key projects that seek to improve retail and business in our city.

Kate Cleaver - Marketing Manager

Kate is responsible for the strategy, direction and management of the BIG little City brand. She is responsible for driving visitation and spend to the CBD through destination marketing, with engagement from the private sector.

Emma Jones - Brand Manager

Emma is the Brand Manager on the BIG little city campaign. She works closely with Kate to bring the campaign to life.

Jane Stewart - Events and Sponsorship Manager

Jane is responsible for a delivering our events programme and our events sponsorship calendar.

Erin Stewart – Senior Events and Sponsorship Executive

Erin is responsible for delivering Christmas and Art week in the City, and works with Jane on to help bring our events sponsorship calendar to life.

Marketing Communications Executive

This role is to deliver the BIG little City website and online communications through social media.

Laura Carroll - Office Coordinator

As our Office Coordinator, it is Laura's role to ensure the Heart of the City offices run smoothly. She is the friendly voice at the end of the phone, who is responsible for looking after our accounts and HOTC member communications,

Werner Mascarenhas - BIG little City Guides Team Leader