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Safety in the city centre

If you need urgent police assistance please call 111. For any crime that has occurred, including theft please call 105. 

Ensuring the city centre remains a vibrant, enjoyable and safe place for people is important for the success of the city. This is a top priority for us along with others including the NZ Police and Auckland Council. Find out more about some of the programmes that are underway to prioritise safety.

Contact CityWatch
Delivered by Auckland Council with co-funding from Heart of the City. The team’s on-street presence, monitoring and communication is supported by the police and council when enforcement of the law or bylaws is required.

If someone is causing nuisance or acting inappropriately in a public place, please call Auckland Council on (09) 301 0101 so a job can be logged and a guard sent out. 

For more serious concerns, call 111 if it is an emergency or 105 for non-emergency. 

CityWatch operating hours:

Monday to Friday, 6am to 7pm
Saturday, 8am to 7pm
Sunday, 8am to 6pm

Safety downloads

Information and contacts for crime prevention and safety initiatives - including CityWatch and StoreWatch - to share with your staff.

For a general list of useful city contacts, including health and safety, see here.