CityWatch is a programme delivered by Auckland Council with co-funding from Heart of the City.
The programme works to support a safe and inviting city centre environment in line with Auckland Council bylaws, including the Public Safety and Nuisance bylaw, in public places.
The on-street CityWatch team deal with nuisance activities including obstructive or aggressive behaviour as well as monitoring busking, outdoor trading, illegal dumping and damage to public assets.
The team’s on-street presence, monitoring and communication is supported by the police and council when enforcement of the law or bylaws is required.
The programme sees a security team operating from:
- Monday to Thursday, 6am to 6pm
- Friday, 6am - 10pm
- Saturday, 8am to 10pm
- Sunday, 6am to 4pm
- Between Wednesday 26 Dec and Sunday 6 January, the CityWatch team will be on the streets between 9am and 5pm
- There will be no patrols on Christmas Day or the 1st of January, however any antisocial behaviour can be logged via the Auckland Council call-centre on 301 0101, as there will be support from mobile security patrols.
How to request CityWatch assistance
If someone is causing nuisance or acting inappropriately in a public place, please call Auckland Council on (09) 301 0101 so a job can be logged and a guard sent out. The Auckland Council Call Centre is open 24 hours a day, 7 days a week. For more serious concerns, call 111.